Terms & Conditions

Contractor: Lucas Joshua, trading as Lucas Joshua, established in Zwolle, Netherlands, registered with the Dutch Chamber of Commerce (KVK) under number 42040360.

Client: any natural or legal person entering into, or wishing to enter into, an agreement with the Contractor.

Consumer: a Client acting for purposes outside their trade, business, craft, or profession.

These terms apply to all quotes, assignments, and agreements between the Contractor and the Client, unless otherwise agreed in writing. Deviations are only valid when confirmed in writing by the Contractor. Where mandatory consumer law diverges from these terms, mandatory law prevails.

All quotes are non-binding and valid for thirty (30) days from the date of dispatch, unless stated otherwise. An agreement is formed when the Client has accepted the quote in writing or by email, or when the Contractor has started performance at the Client's request. For a consumer, Article 10 (right of withdrawal) applies before performance begins.

The Contractor carries out the work to the best of their knowledge and ability, on a best-efforts basis. Unless explicitly agreed otherwise, no guarantee is given regarding a specific result. The Client ensures that all information, access, and resources needed for performance are made available in time.

Rates are agreed in writing in advance, in the quote or assignment confirmation. As of 1 July 2026, the Contractor participates in the Dutch small business scheme (KOR). While this exemption applies, the Contractor does not charge VAT and states on invoices: “Exempt from VAT under the small business scheme (Article 25 of the Dutch VAT Act).” Should the Contractor become legally required to charge VAT during an ongoing agreement, this will be communicated clearly in advance; for consumers, if the total amount increases as a result, the consumer may terminate the agreement without a termination fee before the increase takes effect.

Invoicing takes place per assignment or monthly. The payment term is fourteen (14) days from the invoice date, unless agreed otherwise. For a consumer, statutory collection costs are only charged after a free fourteen-day reminder. If the payment term is exceeded, the Client is automatically in default and statutory (commercial) interest becomes due.

If it becomes apparent during performance that the assignment needs to be adjusted or expanded, the parties will consult in good time. Paid additional work is only carried out after the Client has given prior approval for the work and the price or pricing basis.

Unless otherwise agreed in writing, the Contractor retains all intellectual property rights to the works, methods, and concepts they develop. Upon full payment, the Client obtains a non-exclusive right of use for the agreed purpose. The Contractor is entitled to reuse general knowledge, experience, and non-confidential parts of the delivered works in future assignments.

For business Clients, the Contractor's liability per event is limited to the amount the Client actually paid for the relevant agreement in the six months preceding the event causing the damage, with a minimum of the amount of one invoice term or, for a one-off assignment, the amount invoiced for that assignment, and a maximum of six times that amount. The Contractor is not liable for indirect damage, including consequential damage, loss of profit, missed savings, or damage due to business interruption.

The same limitation applies to consumers, unless not permitted under mandatory consumer law, in which case the limitation permitted by mandatory law applies. No limitation applies in the event of damage caused by intent or deliberate recklessness on the part of the Contractor, nor in the event of damage resulting in death or personal injury.

If a liability insurance policy provides coverage for the damage and pays out an amount higher than the limit stated above, the insurer's payout, plus any applicable excess, may apply as the maximum instead, to the extent this follows from the policy terms or has been agreed in writing.

Both parties undertake to keep confidential all confidential information they receive in connection with the agreement. This obligation remains in force after termination of the agreement.

This article applies only where the Client is a consumer and the agreement is concluded at a distance or off-premises. The consumer has a withdrawal period of 14 days and may withdraw within this period without giving reasons, for example using the model form in the annex. If the consumer wants performance to start during the withdrawal period, this only happens at the consumer's express request; if the consumer withdraws after such a request, they owe a proportionate amount for the part already performed, provided they were informed of this payment obligation in advance.

Either party may terminate the agreement in writing, observing a reasonable notice period. Work already performed up to the moment of termination will be invoiced.

Dutch law applies to all agreements between the Contractor and the Client. For business Clients, disputes are submitted to the competent court in the district where the Contractor is established. If the other party is a consumer, they have one month after the Contractor has invoked this choice of forum in writing to opt instead for the court that would otherwise have jurisdiction by law.

This English translation is provided for convenience only. In the event of any conflict or inconsistency between this English version and the Dutch original ("Algemene Voorwaarden"), the Dutch version shall prevail.